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EASY RETURNS

Return & Refund Policy

At  Casual Agenda, every product is custom-made just for you. Because of this, we cannot accept returns or offer refunds for buyer’s remorse (e.g., ordering the wrong size, color, or simply changing your mind). However, your satisfaction matters to us, and we’re happy to resolve any issues with your order.

✅ We Accept Replacements or Refunds If:

  • The product arrives damaged

  • The item is defective or has a manufacturing error

  • You receive the wrong item, size, or design

📸 To Request a Replacement or Refund:

Please contact us within 7 days of delivery at [your support email/contact form], and include:

  • Your order number

  • A clear photo of the item showing the issue

  • A brief description of the problem

We’ll work with Printify to resolve the issue as quickly as possible.

🔄 Resolution Options:

Once the issue is confirmed, we will:

  • Replace the item at no extra cost, or

  • Issue a full refund to your original payment method

🚫 We Cannot Offer Returns or Refunds For:

  • Buyer’s remorse (e.g., wrong size or color ordered)

  • Orders where the shipping address was incorrect

  • Issues reported more than 7 days after delivery

🛑 Important: Please double-check the size guide and product details before ordering. All items are made to order and printed by our production partners via Printify.

Have any questions or concerns? 

We’re always ready to help!

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Send us an email to:

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